Vehicle Administrator

Job Title: Vehicle AdministratorSalary: 26,000 - 28,000Location: SheffieldOur client is on the lookout for a Vehicle Administrator who thrives in a dynamic environment and has a passion for customer service. If you have strong organisational skills, an eye for detail, and love working with people, we want to hear from you!Job Overview:As a Vehicle Administrator, you will play a pivotal role in ensuring a smooth end-of-lease process for our client''s customers. You''ll be the friendly voice that guides clients through their vehicle returns, handling everything from collections to contract terminations.Key Responsibilities: Arrange end-of-lease collections and coordinate with customers directly to ensure a seamless return process.Maintain accurate vehicle locations using daily reports and updates.Respond promptly to customer inquiries regarding extensions, early terminations, and purchase options.Collaborate with the Maintenance Team for efficient handling of non-running vehicle collections.Process damage letters and invoices, ensuring clarity and professionalism in communication.Address and resolve customer concerns or complaints with a positive attitude and professionalism.Conduct daily reporting checks to ensure all processes are on track.Key Skills:Previous experience in the automotive industry is preferred.Exceptional communication and interpersonal skillsStrong relationship-building skills to foster trust and rapport with customers.Excellent time management and planning ..... full job details .....