UX - User Researcher

UX - User Researcher - Mid Weight - 12m FTC Closing date: 15th April 2026 What you''ll be doing We have an exciting opportunity available in the form of a 12 month fixed term contract to join our User Research team within Experimentation and Insights in Digital. Passionate about making digital products customer-centric? Fascinated with human behaviour? You could be our next customer advocate who can help our product teams make insight led decisions to create user-friendly products and services. We''re looking for a curious User Researchers to join our growing digital team. You''ll have the opportunity to work across healthcare and beauty as we work with our product teams to build a more customer-driven product lifecycle. As a user researcher, your role is to evaluate how customers are interacting with a product or service. You illustrate these behaviours to the teams so that everyone has a deep understanding of how customers are using our products. This understanding enables us to adapt them to better serve our customer needs. We''re looking for someone who has experience as a User Researcher as you''ll lead on your own projects, but will have the support of the wider team to share, learn and grow with. Key responsibilities You''ll be leading your own user research projects working alongside a team of researchers and UX designers to support product teams within our digital, running their research activities to gather behavioural insights, from usability interviews to card ..... full job details .....