User Researcher

User ResearcherBased at client locations, remotely, or from our Godalming or Milton Keynes offices.Salary: Up to £60,000 plus excellent benefits.About TriadTriad Group Plc is an award-winning digital, data and technology consultancy with more than 35 years of experience delivering impactful solutions across the UK public sector. We help organisations design and deliver services that improve outcomes for citizens and users.Our collaborative culture encourages learning, innovation and professional growth. Whether supporting digital transformation programmes or improving public services, you''ll work alongside talented multidisciplinary teams while helping shape user-centred solutions.Why join us?Glassdoor rating: 4.5/592% of employees would recommend Triad100% CEO approvalExamples of our work include:Supporting UK law enforcement with secure intelligence systemsEnabling advanced weather forecasting through large-scale technology platformsDelivering systems that improve product safety monitoringHelping government organisations track and reduce transport emissionsRole OverviewAs a User Researcher, you will help clients understand their users and make evidence-based decisions. You''ll plan and deliver research activities that uncover user needs, behaviours and pain points, ensuring services are designed around real user insight.Working within multidisciplinary Agile teams, you''ll translate research findings into actionable recommendations that improve products and services. ..... full job details .....