https://jobs.co.uk/job/user-researcher-sfia-4-txp--55cc23da-bf86-4717-86a5-54d990e97c90 RSS feed for User Researcher - SFIA 4 at TXP. en-gb Fri, 14 Aug 2026 22:20:55 GMT https://jobs.co.uk/job/user-researcher-sfia-4-txp--55cc23da-bf86-4717-86a5-54d990e97c90 https://jobs.co.uk/job/user-researcher-sfia-4-txp--55cc23da-bf86-4717-86a5-54d990e97c90 Mon, 03 Aug 2026 23:00:00 GMT Location: London | Salary: £0.00 - £530/day | Type: Contract | User Researcher Rate: -530/day Inside IR35 Duration: 3 months initially Clearance: Active SC required Role Overview We are looking for an experienced User Researcher to support the delivery of digital services within a complex Home Office environment. The role will sit within a multidisciplinary delivery team, conducting research to understand user needs, behaviours and pain points and using those findings to shape the design and development of services. The successful candidate may support a number of service areas, including Digital Notebooks, Manage Appointment Booking, and Restoring Order & Control Key Responsibilities * Plan and conduct user research across digital services and products * Identify user needs, behaviours, pain points and opportunities for improvement * Design and deliver qualitative and quantitative research activities, including interviews, usability testing, workshops and contextual research * Analyse research findings and translate them into clear, actionable insights * Work closely with Service Designers, Interaction Designers, Product Managers, Business Analysts and delivery teams * Support iterative design and development by t... Contract