User Researcher

About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy, recognized with prestigious UK IT awards such as Best Public Sector IT Project, Digital Transformation Project of the Year, and a Special Award for Organizational Excellence during the pandemic. Our solutions have positively impacted over 40 million UK citizens, with successful delivery across key government departments including the Department for Work and Pensions, Ministry of Justice, HM Passport Office, and more. We specialize in user-centred design, agile delivery, and creating technology that truly makes a difference. We are looking for a skilled User Researcher to lead and deliver user research activities through the Beta phase of product development. This role focuses on understanding user needs, generating actionable insights, and ensuring that user-centered design principles are Embedded throughout the delivery life cycle. You will work closely with product, design, and engineering teams to shape services based on real user feedback and evidence. Key Responsibilities Lead user research activities throughout the Beta phase of delivery Identify and recruit relevant user groups aligned to target audiences Plan and conduct research using a range of qualitative and quantitative methods Facilitate user sessions such as interviews, usability testing, and surveys Gather, analyse, and synthesize user insights into clear, actionable outputs Communicate research ..... full job details .....