https://jobs.co.uk/job/user-researcher-sc-cleared-txp--8b6bf458-443a-41fd-bdf8-f31457c9e327 RSS feed for User Researcher (SC Cleared) at TXP. en-gb Thu, 10 Sep 2026 21:59:37 GMT https://jobs.co.uk/job/user-researcher-sc-cleared-txp--8b6bf458-443a-41fd-bdf8-f31457c9e327 https://jobs.co.uk/job/user-researcher-sc-cleared-txp--8b6bf458-443a-41fd-bdf8-f31457c9e327 Thu, 10 Sep 2026 11:53:45 GMT Location: London | Salary: 530.00-530.00 Daily | Type: Contract | User ResearcherRate: 525/day Inside IR35Duration: 4 months initiallyClearance: Active SC requiredWorking pattern: 2 days pw in TelfordRole OverviewWe are looking for an experienced User Researcher to support the delivery of digital services within a complex Home Office environment.The role will sit within a multidisciplinary delivery team, conducting research to understand user needs, behaviours and pain points and using those findings to shape the design and development of services.The successful candidate may support a number of service areas, including Digital Notebooks, Manage Appointment Booking, and Restoring Order and Control.Key ResponsibilitiesPlan and conduct user research across digital services and productsIdentify user needs, behaviours, pain points and opportunities for improvementDesign and deliver qualitative and quantitative research activities, including interviews, usability testing, workshops and contextual researchAnalyse research findings and translate them into clear, actionable insightsWork closely with Service Designers, Interaction Designers, Product Managers, Business Analysts and delivery teamsSupport iterative design and development by testing concepts... Contract