User Researcher - Inside IR35 - Hybrid - Until March 2027

Contract Role | Inside IR35 | Hybrid (Bristol)We''re looking for an experienced User Researcher to join a multidisciplinary digital team delivering user-centred services within a complex public sector environment.Working closely with product managers, designers and developers, you''ll help ensure services are designed around genuine user needs. You''ll plan and deliver user research activities, facilitate testing sessions, analyse findings, and provide clear recommendations that shape product and service decisions. Key Responsibilities Plan, design and deliver user research activities across the service life cycleRecruit participants, create discussion guides and facilitate research sessionsAnalyse and synthesise research findings into clear, actionable insightsPresent research outcomes to stakeholders and multidisciplinary teamsCollaborate with product, design and development teams to influence service improvementsSupport continuous discovery and iterative design within an agile environmentHelp build a strong understanding of user behaviours, needs and pain points Essential Experience Strong experience conducting a range of user research methodsAbility to identify research objectives and select appropriate methodologiesExperience analysing qualitative and quantitative research dataSkilled at presenting findings in a clear, engaging and actionable wayUnderstanding of inclusive research practices and diverse user needsExperience working within multidisciplinary delivery ..... full job details .....