User Researcher - INSIDE IR35

User Researcher - Contract Opportunity

Harvey Nash is delighted to be working with a valued public sector client on an exciting User Researcher contract role.

We''re looking for a skilled User Researcher to join a multidisciplinary digital team, helping to shape user-centred services aligned with Scottish Government Service Standards. This is a fantastic opportunity to contribute to a strategic digital transformation programme, working in an agile environment and engaging directly with users to improve service design and delivery.

• Rate: -450 per day (Inside IR35)
• Duration: 6 months
• Location: Edinburgh - 2 days per week on-site
• Start Date: ASAP

You''ll be responsible for:

• Leading user research activities across digital projects
• Creating and socialising user personas, journeys, and site maps
• Producing wireframes, prototypes, and user flows for feedback
• Conducting usability testing and user interviews
• Embedding test-and-learn practices across the organisation
• Collaborating with product, digital, and data teams
• Ensuring alignment with SG Digital Standards

• Proven experience in agile user research within public sector or similar environments
• Strong understanding of Scottish Government Digital Standards
• Proficiency with design and collaboration tools
• Familiarity with Microsoft 365, Azure, and Power Platform
• Excellent stakeholder engagement and communication skills
• Relevant certifications in research methodologies or Microsoft technologies