User researcher; GDS, NHS, Healthcare, SC eligible, Permanent

User researcher; GDS, NHS, Healthcare, SC eligible, Permanent Location- Leeds (Hybrid)PermanentSaalry-65k baseSC eligibleGDS experience is a must Experience: Demonstrate relevant user research experience within agile teams and complex programmes Demonstrated application of user research methods and tools Proven experience in conducting user research and translating findings into actionable insights Experience in consultancy Mentoring experience of UCD/research teams Familiarity with GDS/NHS service standards and assessments and experience of running Discoveries to GDS/NHS Service Standard Sector experience in healthcare is a bonus Skills: Strong stakeholder management and communication skills, with the ability to gain buy-in for approach Strong facilitation skills for both remote and in-person workshops, meetings and research sessions Ability to manage complex, ambiguous projects and organizational dynamics Skills and experience in related disciplines such as service design, and content/communication design are a plus ..... full job details .....