User Researcher - GDS - BPSS

User Researcher - GDS - BPSSLocation: London (Hybrid Working) Duration: 12 Months Rate: £477 per day IR35 Status: Inside IR35 Clearance: BPSS RequiredWe''re supporting a major public sector digital programme and are looking for an experienced User Researcher to join a multidisciplinary team delivering citizen-focused digital services.Essential Skills andamp; ExperienceProven experience as a User Researcher within complex digital transformation programmesStrong understanding and application of GDS (Government Digital Service) standards and service assessmentsExperience planning, conducting and synthesising qualitative and quantitative user researchAbility to communicate user needs effectively to multidisciplinary teams and senior stakeholdersExperience creating actionable insights that directly influence service design and deliveryBPSS clearance eligible (or currently held)Desirable Skills andamp; ExperiencePrevious experience within the NHS, Health, or wider Healthcare sectorExperience working on high-volume citizen-facing servicesFamiliarity with accessibility and inclusive design principlesExperience working in agile, multidisciplinary delivery teamsResponsibilitiesPlan and deliver user research activities across different stages of the product life cycleEngage with users to understand behaviours, needs and pain pointsAnalyse research findings and translate them into clear recommendationsCollaborate closely with Designers, Product Managers, Delivery Managers and ..... full job details .....