User Researcher

User Researcher Rate: up to £350-390 per day - Umbrella only Clearance Required: BPSS Duration: 6 months Location: Telford - Please note this role will require travel to Telford, Manchester, Newcastle and/or London for 2 day whole-team-meet-ups each month. The location will vary month to month so overnight stays may be needed Making Tax Digital (MTD) is fundamentally transforming the UK tax system to use digitally integrated tools. MTD is a key part of the government''s ambition to become one of the most digitally advanced tax authorities in the world. MTD will make it easier for businesses, self-employed individuals, and landlords to get their tac right first time by integrating tax into their day-to-day business activities through use of software and digital tools. It will create a single, up-to-date view of a customer''s tax affairs in one, modern and robust IT System Role This is a pivotal role that has a direct impact on how people engage with crucial digital services. As a User Researcher, you will design services that enable users to manage their interactions with Government departments through live digital platforms. These services will encompass a broad spectrum of topics and user needs, requiring a strong user-focused approach and expertise in user-centric design. Recent times have taught us that working remotely is a successful way of collaborating, but on occasion you will be asked to attend other locations in the UK for short periods. What you''ll doWork ..... full job details .....