User Researcher

User Research Agents
Telford or Worthing / Hybrid - 2 days per week onsite
Up to -400 per day inside ir35
Initial 4 month discovery contract - Likely to be extended into Alpha and build phase
Eligible for BPSS clearance

Experienced User Researcher required to support a major government digital transformation programme, leading Discovery research to shape the future of agent services.

Key skills required:

• End-to-end user research and research strategy

• User interviews, usability testing and workshop facilitation

• User needs analysis, journey mapping and concept validation

• Experience working in multidisciplinary Agile teams

• Strong stakeholder engagement and insight reporting

CESA and Self Assessment knowledge would be highly advantageous.

Initially a 4-month Discovery phase, with a strong likelihood of extension into Alpha and Build.

If this role is of interest, apply now or email your CV directly to me at (url removed)