User Researcher

User Researcher - ConsultantAkkodis are currently working in partnership with a leading service provider to recruit a number of User Researchers to join a leading digital team with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products.Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client sites required on occasion and you will need to be eligible or hold current security clearance.The RoleAs a User Researcher you will work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients'' users.The Responsibilities* Contribute to creating better products and services that solve users'' problems and meets their needs.* Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights.* Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies.* Use quantitative methods such as surveys to identify actionable insights and collaborate with the analytics team to enhance qualitative insights.* Consider the end-to-end user journey and external factors that may impact the user experience including business, policy, and technical constraints.* Communicate research findings and involve your team in analysis and ..... full job details .....