Unified Communications Engineer

Our Client are a leading communications brand with an outstanding reputation for customer service and value commitment. An opportunity has now arisen within their team for an experienced Unified Communications Engineer. In this role the Unified Communications Engineer will be responsible for supporting and implementing solutions based around communication, collaboration systems, predominantly Mitel, Session Border Controllers, Cloud Voice, Connect for Teams and Operator Connect. Key duties: Apply technical knowledge in collaboration with the professional services consultants to advise clients on accurate governance to ensure stability, and to enable them to evolve their environments to support changing business requirements. Reporting to the Application Support Manager, the role is to be part of the Professional Services and B2B Operations engineering team and includes responsibility for providing implementation, support and design assistance for enterprise client projects You will be closely aligned with the Professional Services Consultants to deliver an end-to-end service for customers Provide subject matter expertise on technical solutions, and act as a technical point of contact for implementation projects and in-life service delivery You will be responsible for identifying, developing and assisting with the implementation of services to drive new revenue and achieve targets within the enterprise market You will be implementing and supporting customers in their drive ..... full job details .....