UK Customer Service and Sales Associate

Customer Service and Sales AssociateLocation: Thornaby (Hybrid Working)- 2 Days from home and 3 in the officeSalary: £28,000 - £30,000 + BonusAre you a confident, ambitious and customer focused individual looking to build a long term career in sales?This is an exciting opportunity to join a rapidly growing business intelligence company with ambitious plans to double in size over the next three years.This is a fast-paced, varied role where no two days are the same. Full training will be provided, making this an excellent opportunity for someone looking to develop a long term career within sales and customer success.Why Join?Excellent progression opportunities.Hybrid working with Mondays and Fridays from home.Annual bonus paid in July and January.25 days holiday plus bank holidays.Flexible start time available for school drop-offs if needed (8:30am-5:00pm core hours).Friendly, energetic and supportive team culture with plenty of banter and healthy competition.Regular incentives and rewards for performance.Full product and industry training provided.Modern office within walking distance of the train station.Responsibilities of a Customer Service and Sales Associate:Respond to customer enquiries via phone, email and Microsoft Teams.Convert incoming enquiries into sales opportunities.Build strong relationships with customers.Follow up with customers after purchase to ensure an outstanding experience.Identify opportunities to upsell additional products and services.Retain existing ..... full job details .....