UGC Production Manager

OverviewWe’re building the #1 training platform for runners. We help everyday runners improve by providing an app with world-class training, coaching, and community for everyone.

With recent milestones and rapid growth, we’re expanding our team to build something meaningful with lasting impact. This is a magical time to join Runna as we continue to scale and accelerate our journey with Strava.

The Team You''ll JoinYou’ll be part of our in-house

Creative team

made up of producers, strategists, and UGC managers who love making scroll-stopping content for platforms like Meta, TikTok, and YouTube. We’re a creative, curious group who aren’t afraid to test bold ideas. In this role you’ll own the relationship with Performance Marketing Managers to ensure we’re learning from what’s working, sharing insights, and keeping the feedback loop tight as we iterate and scale what works.

What You''ll Be DoingReporting into the Creative Lead, you’ll take full ownership of Runna''s UGC creator pipeline — sourcing, managing, and scaling creator partnerships to deliver performance-driven ads.

Source, vet, and onboard new UGC creators to produce content aligned with Runna''s growth goals

Create and maintain a detailed matrix of UGC creators, including category, fees, content output, and total spend

Build and maintain strong creator relationships, ensuring a scalable pipeline of high-quality content

Develop clear briefs that set creators up for success across Meta, TikTok, and YouTube

Review submissions, provide structured feedback, and manage revisions to ensure top-quality output

Partner closely with the Performance Marketing team to analyse creative performance and translate insights into an evolving creator strategy

Work with the ambassador team to identify opportunities for ambassadors to create great content for ads, repurpose existing content, and negotiate rates

Manage contracts, rights usage, and budgets across creator partnerships

Drive continuous testing and iteration of UGC formats to scale what works

What You''ll Bring To The Team

2+ years in influencer marketing, UGC management, or creator partnerships (agency or brand side)

Strong understanding of paid social and what drives performance across Meta, TikTok, and YouTube

Proven ability to source, brief, and manage creators to deliver on performance goals

Excellent negotiation, communication, and relationship management skills

Strong eye for creative detail and data-driven decision-making

Highly organised and comfortable juggling multiple creator projects simultaneously

Collaborative approach — able to work cross-functionally with marketing, creative, and ambassador teams

A passion for experimentation, iteration, and scaling growth through UGC

Bonus Points If You Have

An interest in running, fitness and health

Experience negotiating usage rights and long-term creator partnerships

Benefits

Flexible working - we typically spend 2-3 days a week together in our Vauxhall office

25 days holiday, plus bank holidays

Runna subscriptions for you and 5 of your friends

Strava membership

Headspace membership

Money every year to spend on gear, events and the gym

Voucher to spend on Runna kit (renewed every year on your work anniversary)

Private health insurance with Bupa and workplace pension scheme

Modern Health mental wellness platform

Carrot fertility support for our global employee population

SalaryWe’re offering a salary of £40,000-£60,0000 per year, depending on experience, plus participation in Strava''s long-term incentive (stock) programs.

How to ApplyPlease apply through this link to our Workable career hub. We are unable to accept applications outside of Workable. If you have questions regarding your application status, please email careers@runna.com. Still have questions? Check out our Careers Page. We’re unable to sponsor for this role.

Interview ProcessOur aim is to keep the interview process straightforward and enjoyable. It will consist of the following stages:

Screening call with Josh, Talent Team (20-minute video call)

Take Home Task (1–2 hours) and interview with Laura, Head of Performance, and Miranda, Director of Growth (50-minute video call)

Final round: London office visit (about 1 hour) to meet with Dom, CEO, and the UK team

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Marketing, Public Relations, and Writing/Editing

Industries

Non-profit Organizations

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