TX and MCR Support Engineer

Job DescriptionWe believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky.The Origination and Distribution Support department is responsible for providing technical support and maintenance of broadcast systems, equipment, software applications and networks. This includes troubleshooting hardware/software issues as well as performing preventative maintenance on all related components. The successful candidate will be able to work independently with minimal supervision while also being a team player in order to ensure the smooth operation of our broadcasting operations.What you''ll do Provide world class 1st line technical support and timely fault analysis for the Broadcast Playout platforms, Live Content Delivery and News Operation Centre''s MCR operational teams as well as 3rd party pass-through services. Work a regular shift pattern in one of two engineering teams formed of Associate/Junior Engineers, Engineers and Senior Engineers Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large MCR and Playout facility. Create and update tickets for every task, working these ..... full job details .....