Overview
We are recruiting for a high performing Twilight Manager to help our business grow and succeed. Morrisons Market Street differentiates itself through close relationships with farmers and growers, enabling us to deliver good quality and great value every day. Our Fresh Food Managers take pride in product availability and delivering exceptional customer service by listening to and responding to our customers.Reporting into the Store Manager, you will lead and empower colleagues to put the customer first and deliver outstanding service, listen to customer feedback and react accordingly, and ensure market leading availability across the store.Responsibilities
Lead and empower colleagues to always put the customer first and deliver outstanding customer serviceListen and respond to customer feedback and react accordinglyEnsure market leading availability across the storeWork with other Managers in store to lead a supportive and performance driven departmentEfficiently manage all people routines, taking accountability for department scheduling, absence, performance and talent conversationsDeliver training to ensure the team have the capability and confidence to deliver their roleEnable colleagues to work with confidence across various departmentsIdentify and develop talent within the departmentBuild effective relationships with other operating departmentsLead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)Take a leadership role within the storeEnsure resource is planned thoroughlyAbout You
Whether it''s previous experience working in the retail industry or experience in hospitality, service industry or travel and tourism, if you have a passion for delivering exceptional customer service then we want to hear from you.What do we need from you?Experience of managing a team in a fast paced environmentA great communicator who can share knowledge, experience and best practicesThe ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexibleAdaptable to change, while being able to challenge effectivelyAs a Manager, you will actively listen to and respond effectively to customers and colleaguesWe are an equal opportunities employer and welcome applications from all sections of the communityAbout The Company
You will play a vital role in our business and have a huge impact on our success, so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package.Benefits and Rewards
15% uncapped Morrisons discount for you (in store and online)10% discount for a designated friend/family member25 days holiday plus 8 statutory holidays pro rataAnnual bonus schemeHealthcare/Wellbeing benefits including Aviva Digital GPEnhanced company pension contributions4 x life assurance through our company pension schemeEnhanced maternity, paternity and adoption schemesPerks with over 850 retailers through our My Morri discount platform offering cashback and instant vouchersOpportunity to purchase additional annual leaveSubsidised staff canteenFree parking26 weeks maternity and adoption leave at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay; 4 weeks paid paternity ..... full job details .....