TSOM ServiceNow Architect | Contract | London (Hybrid)

TSOM ServiceNow Architect | Contract | London (Hybrid) Rate: £550 per day (flexible for the right profile) Duration: 6 months initially, with scope to extend Start: ASAP Working model: Hybrid, London We''re partnering with a leading UK telecoms provider to find an experienced ServiceNow Telecom Architect. You''ll design end-to-end OSS solutions across the ServiceNow telecom suite as part of a large-scale service operations transformation. What you''ll be doing Designing end-to-end OSS architecture across TSOM (Telecom Service Order Management), TNI (Telecom Network Inventory) and TSM (Telecom Service Management) Designing service order orchestration, order decomposition and fulfilment workflows across multiple domains Building logical and physical network inventory models, synchronised with network discovery systems Defining service catalogue, service inventory and service topology models, including service impact analysis and root cause capabilities Designing API-led integrations using REST, SOAP, TM Forum Open APIs and Kafka/messaging platforms Integrating OSS with BSS, CRM, billing, EMS/NMS, SDN controllers and network functions Producing solution blueprints, architecture diagrams and technical documentation aligned to TM Forum ODA What we''re looking for 10+ years in Telecom OSS/BSS 5+ years in a Solution Architect role Hands-on ServiceNow telecom module experience (TSOM, TNI and/or TSM) Track record delivering large-scale telecom transformation programmes Experience ..... full job details .....