https://jobs.co.uk/job/triage-manager-hays-business-support--3b807b35-9388-4934-ab3c-e07bc250c5e2 RSS feed for Triage Manager at Hays Business Support. en-gb Wed, 15 Jul 2026 17:37:47 GMT https://jobs.co.uk/job/triage-manager-hays-business-support--3b807b35-9388-4934-ab3c-e07bc250c5e2 https://jobs.co.uk/job/triage-manager-hays-business-support--3b807b35-9388-4934-ab3c-e07bc250c5e2 Wed, 15 Jul 2026 11:52:30 GMT Location: City | Salary: 55000.00-55000.00 Annual | Type: Permanent | Your new company Triage ManagerSheffield Hybrid Working Full-Time - 1 day a week in the office in central SheffieldThe OpportunityAn exciting opportunity has arisen for an experienced people manager to lead a specialist case assessment function within a national regulatory organisation. This role is pivotal in ensuring concerns and complaints are assessed fairly, consistently and proportionately, supporting public protection and confidence in a regulated profession.Leading a team of experienced case management professionals, you will oversee the assessment and prioritisation of incoming concerns, ensuring decisions are evidence-based, risk-focused and aligned with relevant legislation, policies and service standards. This is an excellent opportunity for a regulatory, investigations, compliance or professional standards professional looking to make a meaningful impact while developing a high-performing team.Key ResponsibilitiesLead and manage a team responsible for assessing and reviewing incoming complaints and concerns.Ensure decisions are transparent, legally sound, evidence-led and proportionate.Oversee the progression of complex, sensitive, high-risk and high-profile cases.Prov... Permanent