https://jobs.co.uk/job/triage-assistant-pontoon--481eec38-3522-45f0-bfd8-fdda98f0409f RSS feed for Triage Assistant at Pontoon. en-gb Tue, 08 Sep 2026 22:27:06 GMT https://jobs.co.uk/job/triage-assistant-pontoon--481eec38-3522-45f0-bfd8-fdda98f0409f https://jobs.co.uk/job/triage-assistant-pontoon--481eec38-3522-45f0-bfd8-fdda98f0409f Mon, 07 Sep 2026 23:00:00 GMT Location: Dublin | Salary: £32000/annum | Type: Contract | Triage Assistant (6-Month Contract) Location: Dublin, Ireland Contract: Full-Time, Fixed Term (6 Months) Are you highly organised, detail-oriented, and interested in the world of social media, digital rights, and online safety? Join Appeals Centre Europe and play a key role in supporting the review of user appeals against social media platform decisions. This is a fantastic opportunity to gain experience in a growing organisation operating at the intersection of technology, policy, and regulation. What You''ll Do Review appeals submitted by social media users and assess whether they meet eligibility requirements for review. Verify appeal information and assess supporting metadata provided by users and online platforms. Request additional information where required to support case resolution. Help maintain an efficient case queue, ensuring cases are processed accurately and in a timely manner. Identify duplicate submissions and escalate issues when appropriate. Support the wider Case Review Team with administrative and process-related tasks. What We''re Looking For Degree educated or relevant industry experience. Strong attention to detail and the ability to... Contract