Treasury Passport Digital Platform Lead-London | London, UK

Treasury Passport Digital Platform Lead - London

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution operating since 1889.

We provide innovative financial services to successful individuals, families, and institutions, guided by principles of service, expertise, and integrity. With over 130 years of experience and 22,000+ employees, we serve sophisticated clients using leading technology and exceptional service.Role Overview:The Treasury Passport Digital Platform Lead is a key member of the Enterprise COO - Digital Solutions leadership team, responsible for managing the platform lifecycle and service delivery of the Treasury Passport platform. This role acts as the main point of contact for platform-related matters with partners and vendors, leading a team of capability owners, managers, and analysts to execute strategic objectives.Key Responsibilities:Define and communicate the platform''s vision, strategy, and value proposition.Collaborate with product managers to research market trends, assess industry threats, and identify opportunities.Align platform development with banking and treasury business strategies.Ensure the platform delivers value by meeting business needs and stakeholder expectations.Oversee the rollout of new features, services, and tools globally, managing change and operational readiness.Establish and monitor KPIs, lead service excellence initiatives, and report on platform performance.Assess investment needs, manage budgets, and coordinate with senior leadership on resource allocation.Manage stakeholder relationships and influence decision-making to achieve platform goals.Develop and prioritize the platform roadmap, collaborating with technology teams and providing regular updates.Serve as the primary contact for platform capabilities, communicating features and benefits to clients and sales teams.Lead cross-functional agile teams to enhance the platform, integrating new tools and systems.Ensure efficient, stable, and sustainable platform operations through governance and best practices.Drive platform alignment with enterprise productivity initiatives to reduce duplication and costs.Coordinate with Technology and Operations for issue resolution and communication.Lead, motivate, and develop the team, embedding new working methods through coaching and training.Manage dependencies, risks, and stakeholder expectations during change processes.Make staffing, expense, and performance management decisions.Knowledge and Experience:Extensive experience in product lifecycle management, Agile/Scrum methodologies.Deep understanding of banking products, especially transaction banking and treasury management.Knowledge of platform architecture and lifecycle management.Strong communication, presentation, and stakeholder management skills.Proven leadership in building and managing teams.Relevant degree or proven work experience in business, engineering, or technology.Industry certifications are advantageous.Experience in digital product delivery within regulated environments, especially in banking and treasury domains.Working with Us:Join Northern Trust to be part of a collaborative, innovative workplace committed to community and employee growth. We value diversity and flexibility, encouraging movement within the organization and supporting your work-life balance.If you''re interested in a role that offers purpose and the opportunity to make an impact, apply today. We also provide reasonable accommodations for individuals with disabilities during the hiring ..... full job details .....