Travel Specialist

Travel SpecialistThis leading destination specialist Tour Operator is looking for a dynamic travel professional to join their team as a Travel Specialist. In this role you sell bespoke and package holidays to a range of inspiring destinations, matching the customer requirements and managing the customer journey from start to finish, being the point of contact throughout. On top of a fantastic basic salary of up to £30k to £33k plus realistic commission of £7k to £10k, you will also have the opportunity to experience their diverse range of destinations for yourself on regular educational trips. Hybrid working in beautiful Surrey office. Travel Specialist - Role and Responsibilities:Put together bespoke trips to meet clients requirements.Responding to reservations over the phone, via email, and live chat.Maximise upselling opportunities, including the sale of ancillary products to achieve revenue targets.Deal with customer queries, providing exceptional personalised customer service.Regular follow ups to help maximise conversion and provide feedback as to non-conversion.Maintaining excellent knowledge of the destinations and product range.Cross sell across to other destinations appropriate to the customers needs.Travel Specialist - Skills and Experience required:Excellent travel sales expertise and proven ability to achieve sales targets within a travel sales environment.Knowledge of European destinations, ideally the Nordics but not essential.Exceptional customer service and ..... full job details .....