Travel Operations Executive

We are seeking an experienced Amadeus Operations Executive to join a luxury travel company working remotely. This is a great role for a GDS trained Operations/Support Executive from a tour operator background, seeking something a little different.

This well established tour operator offers an array of travel products for clients and agents globally.

Amadeus Operations Executive Duties:

• Offering Concierge service to all clients to include pre-booking spa treatments, dinner reservations and children’s clubs, airport lounges etc. when confirmations are sent to the client. Follow up on this when travel documents are sent.
• Work with the sales team to ensure that contacts are made with the hotel concierge at our preferred hotels.
• For VIP clients and clients booking special trips ensure that a bottle of wine and welcome letter is arranged at their first hotel.
• For all clients pre book seating & any special requirements at the time of ticket issue. Liaison with TA if seats are chargeable
• Booking transfers, chauffeurs, restaurants and excursions
• Produce accurate documentation ensuring it is dispatched on time
• Checking all bookings at confirmations & updating documentation.
• Liaising with Travel Agents/clients and assisting with any requirement/issues
• Monitoring GDS queues

Amadeus Operations Executive – Essential Requirements:

Experience of working for a tour operator in an operations support/concierge role, knowledge of Amadeus. Must have a high standard of attention to detail, can manage and prioritise workload. Remote role however from time to time a visit to the London or Manchester office will be required.

Amadeus Operations Executive – Benefits:

Lucrative salary, career growth, travel perks, pension, remote working, sociable working hours, fun working team and many other benefits are on offer.