Travel Operations Executive

Travel Operations ExecutiveBase Salary to £35,000 + Bonus and Great BenefitsHybrid - WiltshireOur client is an award winning travel company who specialise in high end luxury safaris.They create unforgettable tours which are focused on personalised design, authentic experiences, and responsible travel within Botswana, Ethiopia, Kenya, Malawi, Madagascar, Namibia, South Africa, Tanzania, Uganda, Zanzibar etcDue to growth, they are now seeking a Travel Operations Executive to join the teamThe Travel Operations Executive is responsible for providing operational and administrative support to the sales team throughout the sales process.Previous travel sales experience is required in a similar roleThis role is offered on a hybrid basisTravel Operations Executive Responsibilities:Support the sales team throughout the entire sales processEnsure the highest standards of client care at all timesCheck availability of ground arrangements and prepare quotes for the sales teamMonitor deadlines for provisional reservations and confirmationsFinalise itineraries and book all aspects of client tripsLiaise with local ground staff and agents to ensure all services are in place, queries are resolved, and client expectations are met or exceededWork with the sales team to deliver exceptional customer service and problem resolution pre, during, and post-trip, addressing concerns and special requests to ensure client delightTravel Operations Executive Experienced Required:Previous travel experience ..... full job details .....