Travel Operations and Reservations Executive

Platinum Travel Recruitment are seeking an experienced Operations and Reservations Consultant to join a fabulous and forward thinking travel company. This is an exciting opportunity ideal for an experienced travel professional from a tour operator background seeking progression with a dynamic travel company. Operations and Reservations Consultant - Duties: You will sit within the Sales and Service function, working a defined portfolio of trade accounts alongside our clients ground operations. Build quotations from current contracted rates for Kenya and Tanzania. Produce quotations and itineraries across East Africa. Handle passenger names, travel dates, room configurations, dietary and mobility notes, flight times, special requests. Offering a cutting edge customer service. Build relationships and get to know your accounts and client profile. Up selling travel extras such as accommodation upgrades, extra nights, private vehicle, the conservancy over the busy park, the balloon safari, the beach extension to enhance client experience. Build and maintain genuine expertise in East African safari product, camps and lodges, conservancies and national parks, seasonality, migration timing, internal air routes and road transfer realities. Keep current on entry requirements, health advisories, park fee changes and airline schedules. Take part in familiarisation trips, supplier training and product sessions to increase knowledge. Operations and Reservations Consultant - ..... full job details .....