Transport Supervisor

Transport Supervisor
Northolt
£36000
Full Time | Monday–Saturday (5 days per week)

This is a hands-on supervisory role responsible for overseeing the day-to-day transport function, ensuring deliveries run efficiently, drivers remain compliant, and customers receive an excellent service at all times.
The successful candidate will have previous experience within a transport or logistics environment and must have experience using routing software.
Key Responsibilities
Driver Management

• Manage and optimise driver schedules and daily workloads
• Monitor driver performance including speeding, harsh driving, and penalties
• Support driver wellbeing, productivity, and performance standards

• Ensure compliance with all transport regulations, driver hours, and licensing requirements
• Monitor CPC certification and legal documentation
• Oversee vehicle checks, servicing schedules, and maintenance requirements

• Manage daily van routing using MaxOptra or similar routing software
• Maximise vehicle capacity and delivery efficiency
• Ensure all transport paperwork is completed accurately

• Produce KPI and operational performance reports
• Monitor delivery efficiency, driver hours, and vehicle conditions
• Identify opportunities for operational improvement

• Coordinate responses to vehicle breakdowns, accidents, and urgent delivery issues
• Work closely with Customer Service teams to resolve delivery concerns quickly and professionally

• Support onboarding and training of new drivers
• Lead by example with professionalism, organisation, and strong work ethic
• Assist with change management and continuous improvement initiatives
• Provide cover for the Warehouse Manager when required

• Proven supervisory experience within transport, logistics, or warehouse operations
• Essential experience using routing software such as MaxOptra
• Strong understanding of transport compliance and regulations
• Excellent communication and customer service skills
• Ability to prioritise and work effectively under pressure
• Strong leadership and team development abilities
• Experience with reporting, KPI analysis, and health & safety monitoring

• 8.5 hours per day (including 1 hour unpaid lunch)
• Core hours are mainly 06:30–16:00
• Shift patterns will fluctuate between:
• 05:00–15:30
• 08:00–17:30
• Benefits
• Pension, Cycle to work scheme, Employee discount, Enhanced maternity leave, Enhanced paternity leave, Parking, Health & Wellbeing programme, Referral programme, Sick pay, Company events