Transport Coordinator

Reed Business Support Lancaster and Cumbria are currently exclusively representing our client based in Carlisle with the recruitment of a Transport Coordinator role due to an internal promotion within the team. Location: CarlisleJob Type: Full-time, Office-basedHours: Monday - Friday, 40 hours per week (rolling shift pattern changing on a weekly basis - earliest start time for shift is 07:30am latest is 08:30am)Salary: £30,000 - £32,000 per annum + Excellent BenefitsThe transport Coordinator will play a crucial role in planning and managing transport solutions across the business. This position is ideal for someone with experience in transport or logistics planning, looking to advance their career in a dynamic and supportive environment.Day-to-day of the role:Efficiently plan and allocate daily multi-site collections and deliveries, ensuring successful completion.Monitor load status and communicate through the network to ensure transport meets customer deadlines.Respond promptly to stock readiness and collaborate with the customer service team to meet special requests and orders.Manage notifications for bookings and late deliveries, and retrieve customer PODs as needed.Handle transport-related complaints, including reporting, processing, and follow-up.Build and maintain professional relationships with customers, hauliers, and suppliers.Analyse and interpret delivery data to produce KPI reports for internal and external stakeholders.Review and monitor daily transport costs ..... full job details .....