Transport Coordinator

Job Title: Transport Coordinator
Location: Saltly
Salary: £28,000 per annum (£13.46 per hour)
Hours: Monday–Friday, 8:00am–5:00pm or 9:00am–6:00pm

Role Overview We are seeking an organised and proactive Transport Coordinator to join our team. You will play a key role in managing daily transport operations, supporting both internal and external stakeholders, and ensuring the highest level of service is delivered to our clients.

Key Responsibilities

- Manage the collection and delivery functions for approximately 27 trucks.
- Respond promptly to incoming client and partner queries via telephone, email, and Nexus messaging to prevent escalation.
- Liaise effectively with internal teams, including warehouse, customer service, and drivers.
- Monitor driver performance and ensure systems are updated with accurate, timely information.
- Complete daily reports and general administrative tasks to support the wider transport team.
- Resolve issues quickly and efficiently, maintaining client satisfaction.
- Carry out any other transport-related duties as required.

Role Requirements

- Previous experience in a transport coordination role.
- Strong attention to detail, with the ability to see processes through to completion.
- Ability to adapt and respond effectively in a dynamic environment.
- Excellent communication skills, both written and verbal.
- Strong IT skills, with experience using transport management systems.

Benefits

- Competitive salary of £28,000 (£13.46 per hour).
- Monday–Friday working hours with no weekend shifts.
- Opportunity to work in a supportive and dynamic team.
- On-site parking and other company benefits.