Transport Coordinator

My client are a leading warehousing and distribution with sites across the UK, serving predominantly the UK FMCG market. With their turnover sitting around the -60m mark, they are primed for growth and hope to achieve the magic -100m number in the next couple of years through organic growth and acquisitions.-

As part of the busy transport operations team, your role will be to monitor and manage real-time location an status of the clients deliveries and collections.

Specific Responsibilities and Objectives:

• Monitor the real-time location and status of all deliveries and collections.
• Address delays or disruptions promptly by coordinating with drivers and relevant departments.
• Ensure timely dispatch and arrival of vehicles in line with planned schedules.
• Provide proactive and accurate delivery/collection status to customers real time.
• Maintain regular communication with shift managers to align on vehicle availability, driver status, and operational challenges.
• Update shift managers on any incidents, route changes, or customer issues that may impact daily targets.
• Support shift handovers by clearly documenting and communicating outstanding issues or follow-ups.
• Utilise transport management software (TMS), GPS tracking system
• Report any accidents as soon as possible and in compliance with the accident reporting procedure.

Experience:

• Experience in a distribution environment and familiarity with using fleet telematics and TM systems is essential.
• Knowledge and understand of Operators Licence requirements.
• Previous experience working in a similar role is desirable.

Other Criteria:

The successful candidate must have excellent communication and customer service skills; towards both colleagues and customers. They must be organised, have excellent attention to detail and a problem solving attitude. This role also requires the candidate to be fluent in English due to being in constant communication with planning teams, operations teams and customers.

Shift Pattern Details:

• 4 on 4 off
• 12 hour shift
• 06:00 - 18:00

Ideally you will have at least 2 years experience in a similar role within the transport and logisitics sector, alternatively if you have experience within the transport sector in another role, training will be given.-

If you are interested in this role, please apply below