Transport and Home Delivery Manager

Transport and Home Delivery Manager Birmingham Retail / Distribution £50k + bonus A well-established, retail business is looking for an experienced Transport and Home Delivery Manager to take ownership of its transport and customer-delivery operation from its Birmingham distribution centre. This is a business-critical, hands-on management role with genuine scope to make a significant impact. You''ll lead the transport administration team, drivers and two-person delivery crews, taking ownership from transport planning and vehicle allocation through to the successful completion of the delivery. The business is going through a period of positive change, and this role is being created for someone who can improve the operation, challenge existing practices and build a more structured, accountable and commercially effective transport function. Experience within furniture (homeware). 2 man delivery/big bulky, white glove service or home delivery is required. The Role You''ll have responsibility for the day-to-day performance and longer-term improvement of the transport and home-delivery operation, including: Leading and developing the transport administration team, drivers and two-person delivery crews. Improving route planning, capacity planning and vehicle utilisation. Reducing cost per delivery, overtime and unnecessary team expenditure. Improving driver and delivery-crew productivity and accountability. Reducing avoidable transit damage, failed deliveries, missing ..... full job details .....