Transport Administrator

We are delighted to be partnering with a well-established and reputable business in Southampton to recruit a Transport Administrator. This is an excellent opportunity to join a busy and supportive team in a fast-paced logistics environment.

Key Responsibilities

• Arrange empty and loaded container restitutions with shipping lines and upload empty containers to the systems.
• Electronically file documentation within company asset folders.
• Answer incoming telephone calls and emails, responding promptly and professionally to customer enquiries.
• Liaise with drivers to provide support and resolve operational issues.
• Prepare and distribute weekly job packs for drivers.
• Produce and maintain customer KPI reports.
• Search, organise and file delivery Proof of Delivery (POD) documentation.
• Monitor container landing times, check PINs and release information, and notify customers of any delays or issues.
• Monitor booking emails and input jobs that are not received.
• Process service and MOT documentation in line with industry standards and company procedures.

Previous Skills & Experience:

• Previous experience within a transport, logistics or supply chain environment.
• Excellent written and verbal communication skills.
• Ability to work under pressure and resolve problems in a timely manner.
• Good IT skills, including proficiency in Microsoft Office applications.
• Excellent attention to detail with a high level of accuracy.