Transport Administrator

Are you an experienced administrator or customer service advisor? DS Smith are currently looking for an experienced Administrator to work in their Milton Keynes depot. This role is ideal for someone with previous admin and customer service experience within a manufacturing/warehouse/transport environment. Role: Transport Administrator Shifts: 06:00 AM till 18:00 PM 4 on 4 off, including weekends Pay: 14.54 per hour Duration: Ongoing Location: DS Smith, Andersen Gate,Milton Keynes, MK4 4AE Main tasks include Manage communication with customers outside of standard business hours, ensuring queries and issues are handled promptly. Coordinate and book transport for outbound deliveries outside of normal operating hours. Arrange delivery bookings via phone and email, ensuring all required information is accurately recorded. Maintain and update tracking reports for all inbound and outbound orders, always ensuring data accuracy. Process orders within the system and allocate them to the relevant shipments. Cross-check delivery documentation against received goods and highlight any discrepancies or issues. Monitor and record transport-related costs, updating financial tracking reports accordingly. Track and report on OTIF (On Time In Full) performance, ensuring data is kept up to date. Liaise with Customer Service teams during business hours to ensure smooth operational flow and issue resolution. Book transport through pallet networks and parcel carriers, ensuring cost-effective ..... full job details .....