Transport Administrator

Job Title: Transport AdministratorLocation: DorchesterContract Type: Temporary (ongoing role with no fixed end date)Salary: £13.90 per hourAbout UsConnect2Dorset is a managed service agency owned by Dorset Council, offering temporary, contract, and interim opportunities within the Council. We operate based on our core values of ethics, trustworthiness, and care, with our profits reinvested into our Local Authority shareholders.A n development support officer is a front-line service role in a busy operational team. Candidates will work collaboratively with colleagues within Dorset Travel and external teams to commission transport for a vast number of young people and adults within Dorset.Day to Day Responsibilities:Answering calls and emails. This can be calls from parents, contractors, schools, passenger assistants etc Liaising with internal and external stakeholders.Using Microsoft, Teams, and internal software applications.Data entry.Accessing new applications.Route evaluations. Using mapping software to determine transport suitability.Dealing with complaints initially and escalating to a senior member of the team.Maintaining accurate records.Organising route cover for Passenger Assistants.Working collaboratively and using your own initiative.The role of Transport Development Support Officer is a hybrid role with a balance of office and remote working however there are certain expectations for any successful candidate.These are but not limited to:A minimum of four weeks ..... full job details .....