Training Executive

Training and Implementation Executive Location: Monmouth, Wales (with occasional travel and overnight stays) Are you passionate about delivering training, driving process improvements, and ensuring seamless project rollouts? This is an exciting opportunity to join a growing business software and eCommerce solutions provider as a Training and Implementation Executive. In this role, you ll be part of the Projects and Implementation team, working directly with customers to ensure the smooth delivery of software implementation, training, and handovers. You ll also play a key role in developing materials, leading training sessions (both on-site and online), and helping colleagues build their knowledge and skills. What you ll be doing: Supporting the delivery of successful software implementations to customers Creating engaging training materials and delivering them via webinars and face-to-face sessions Handing over projects to the support team and suggesting process improvements Working with colleagues to design repeatable, effective implementation processes Delivering staff training to build internal expertise and knowledge Helping to reduce support queries by developing YouTube guides and training content What we re looking for: Previous experience in training, support, or implementation roles A confident communicator who can engage at all levels Strong attention to detail and analytical skills A proactive, positive team player with a can do attitude ..... full job details .....