Training & Operations Officer

Training and Operations Officer

We are recruiting a Training & Operations Officer to join our client based in Tamworth. They are looking for a proactive and collaborative professional to drive compliance, safety, and continuous improvement across our warehouse operations. This role plays a key part in fostering a culture of learning and accountability, using training and cross functional collaboration to enhance performance.

As a Training & Operations Officer, you will need to have/be:

• Valid and competent forklift/truck skills are essential.
• Sound understanding of the Automotive Logistics sector and operational environments.
• Strong communication, collaboration, and influencing skills, with the ability to engage effectively at all levels.
• Flexible and adaptable approach to working hours, including the ability to work varying shift patterns to meet business requirements.
• Proactive mindset with strong problem-solving ability and a focus on continuous improvement.
• Well-developed analytical and organisational skills, with attention to detail.
• Hands-on approach with a self-starting attitude and naturally inquisitive mindset.
• Awareness of neurodiversity and the ability to support different learning styles is advantageous.

Details:

• Salary: -35, 000
• Working Hours: Monday - Friday 9.00am - 5.30pm (with flexibility to cover other shifts)
• Location: Tamworth
• Duration: Permanent

Role of Training & Operations Officer:

• Deliver comprehensive induction and ongoing training programmes in line with business objectives and current legal requirements.
• Develop structured training plans for both new starters and existing employees.
• Identify skills and compliance gaps, implementing corrective actions to achieve and maintain full compliance.
• Work closely with Operations and Warehouse Management to effectively plan, schedule and deliver training activity.
• Assess employee competence post training, providing additional coaching and support to maintain a strong safety culture.
• Maintain accurate, up to date training matrix to track progress, compliance status, and future development needs.
• Ensure all relevant training elements are accurately reflected within SOPs.
• Manage relationships with third-party training providers, ensuring statutory training (including First Aid, Fire Marshal, DGN and MHE Trainer) is delivered compliantly and on time.
• Regularly review and update training materials to ensure relevance and compliance with current standards.
• Coordinate daily training activities in alignment with fellow trainers and operational priorities.
• Conduct due diligence checks on business partners to ensure compliance with sanctions and regulatory requirements.
• Monitor, collect and report Near Miss data to support continuous improvement and risk reduction.
• Provide support on ad hoc tasks and projects as required by the wider team.
• Demonstrate flexibility with core working hours (09:00-17:30) to support varying shift patterns when required.

Benefits of working as a Training & Operations Officer:

• 21 days holiday plus bank holidays
• Life Assurance
• Group Income Protection
• Enhanced employer pension contributions
• Car scheme
• Private Medical Insurance

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