Training Administrator

Training Administrator

Job Type: Full-time, Permanent

Hours: Monday – Friday, 9am – 5pm

Working Pattern: Hybrid working available (up to 60% remote depending on role requirements)

About the Role

We are looking for a highly organised Training Administrator to support the smooth running of a professional training programme. This role involves coordinating trainee records, managing course administration, and acting as a key point of contact for trainees and professionals.

Key Responsibilities

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Administer and support a training programme for trainee professionals

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Manage trainee enrolments, subscriptions, exam fees, and payment plans

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Maintain and update CRM databases ensuring accurate records at all times

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Organise trainee attendance at residential training weeks and programme events

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Act as the first point of contact for trainee enquiries via phone, email, and in person

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Process assignment submissions, extensions, and distribute coursework to markers

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Record and release assignment and examination results within agreed deadlines

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Assist with the coordination and administration of examinations and assessments

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Organise and support programme events such as graduations and examinations

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Produce correspondence, reports, and administrative documentation

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Liaise with internal departments and external education partners to ensure accurate information sharing

Skills and Experience

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Previous administration or database management experience

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Strong IT skills including Word, Excel and Outlook

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Excellent communication and organisational skills

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High attention to accuracy and detail

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Ability to prioritise workload and meet multiple deadlines

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Experience organising events, bookings or training administration desirable

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Professional, flexible and customer-focused approach

Benefits

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Competitive salary

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Up to 25 days annual leave plus bank holidays

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Pension scheme with 5% employer contribution

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Private medical insurance (after qualifying period)

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Life assurance, income protection and company sick pay

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Employee Assistance Programme (24/7 support)

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Free on-site parking

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Learning and development opportunities

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Retail, leisure and dining discount scheme

If you are an organised administrator looking for a varied role supporting training and development programmes, we would love to hear from you.