Training Administrator

The Training Administrator plays a vital role in supporting the delivery of high-quality learning and development across the organisation. This position is responsible for coordinating training activities, maintaining accurate records, providing excellent customer service, and ensuring efficient administrative processes. A key component of the role is managing ECITB funding claims and working closely with internal teams to submit timely and compliant claims.

Training Coordination and Delivery:

• Act as the first point of contact for all training-related inquiries and requests.
• Organise and schedule training sessions, workshops, and learning events across departments in various formats (instructor-led, virtual, eLearning).
• Liaise with internal and external providers and stakeholders to coordinate training delivery, ensuring facilitators have the necessary resources for effective learning.

Stakeholder Support and Engagement:

• Provide support to the Learning and Development Business Partner (Cavendish Nuclear) in planning and processing training requests, plans, and budgets at the business unit level.
• Maintain ongoing training requests and communicate dates and logistics to participants and facilitators in a timely manner.
• Offer support and guidance on learning processes and policies to learners at all levels.
• Liaise with Managed Learning Suppliers (MLS) to arrange externally provided training, providing advice and guidance to learning requesters.

Reporting and Continuous Improvement:

• Generate reports on training activity, completion rates, and funding claims.
• Support the development and maintenance of training documentation, templates, and standard operating procedures.

Qualifications and Experience Requirements:

• Educated to Level 2 standard.
• GCSEs (or equivalent) in English and Maths.
• NVQ Level 3 in Business Administration or equivalent qualification/experience.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook, PowerPoint).
• Familiarity with learning management systems (LMS) or digital training platforms.
• Proven experience in training administration or a similar coordination role.
• Experience in organising and scheduling training activities in various formats (in-person, virtual, eLearning).
• Strong record-keeping and documentation skills, with attention to detail and accuracy.