Training Administrator

Training-Administrator

Sudbury,-Suffolk

Full-Time-|-Office-Based |-Monday-to-Friday

Casanovas-Recruitment-are-looking-for-a-Training-Administrator

Are-you-organised,-proactive-and-love-working-with-people?-We''re-looking-for-a-friendly,-enthusiastic-Training-Administrator-to-join-a-busy-and-supportive-team-for-our-client-based-in-Sudbury.

The-Training-Administrator-is-a-varied-role-where-no-two-days-are-the-same.-You''ll-be-the-person-who-keeps-the-training-centre-running-smoothly,-from-coordinating-courses-and-supporting-customers-to-working-closely-with-trainers-and-colleagues.

Personality-is-key-for-this-role.-If-you''re-approachable,-enjoy-building-relationships,-thrive-in-a-fast-paced-environment-and-take-pride-in-delivering-excellent-customer-service,-we''d-love-to-hear-from-you.

What-you''ll-be-doing

• Managing-training-course-bookings-from-enquiry-through-to-completion.
• Scheduling-courses-and-coordinating-training-calendars.
• Liaising-with-internal-and-external-trainers-and-assessors.
• Preparing-training-rooms,-materials-and-resources.
• Meeting-and-welcoming-delegates-on-training-days.
• Processing-bookings-and-payments.
• Maintaining-accurate-training-records-and-documentation.
• Supporting-audits-and-ensuring-records-are-up-to-date.
• Working-with-marketing-to-promote-courses-and-special-offers.
• Producing-customer-quotes-and-following-up-enquiries.
• Providing-excellent-customer-service-both-over-the-phone-and-face-to-face.
• Supporting-the-wider-customer-service-and-sales-team-where-needed.

What-we''re-looking-for

• A-positive,-friendly-and-confident-personality.
• Excellent-communication-and-people-skills.
• Strong-organisational-skills-with-great-attention-to-detail.
• The-ability-to-prioritise-and-manage-a-busy-workload.
• Previous-administration-or-customer-service-experience.
• Good-knowledge-of-Microsoft-Office-or-Google-Workspace.
• Someone-who-enjoys-working-as-part-of-a-team-and-building-relationships
• A-proactive-approach-with-the-confidence-to-solve-problems-and-use-initiative.

Why-you''ll-love-this-role

• Monday-to-Friday-working-hours.
• Full-time,-office-based-position-in-Sudbury.
• A-varied-and-fast-paced-role-where-every-day-is-different.
• The-opportunity-to-build-strong-relationships-with-customers-and-colleagues.
• Join-a-supportive-team-where-your-personality-and-customer-service-skills-will-make-a-real-difference.
• Free-onsite-parking-

If-you''re-looking-for-a-role-where-you-can-combine-organisation,-administration-and-customer-service-while-being-part-of-a-friendly-team,-this-Training-administrator-role-could be-for-you!-We''d-love-to-hear-from-you.

Apply-today-through-Michele-at-Casanovas-Recruitment!