Trainee Generalist Advice Caseworker

"Providing free, independent, confidential and impartial advice" Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. Trainee Generalist Advice Caseworker Starting on salary NJC Scale 5 - £32,749 per annum (increasing to NJC Scale 6 - £35,689 to £37,851 per annum - after 6 months) Full-time - 35 hours per week This is an exciting opportunity for an experienced Gateway Assessor to be fast tracked through the full Citizens Advice Generalist Adviser training programme within 6 months. You will also be working on a range of different projects and services providing direct advice to the public and undertaking casework on social welfare law issues. Once assessed as having satisfactorily completed the initial six months training you will be issued with a new job description as a Generalist Advice Caseworker on a starting salary of £35,689 per annum. You must be a trained Gateway Assessor Have an understanding of the advice needs and issues of the local community in a diverse inner-city area Understand, empathise with and be committed to the Service''s aims, principles and equal opportunities ..... full job details .....