Trainee Energy Caseworker - Warmer Homes Advice and Money (WHAM) Project

Location: Bristol Office, with occasional travel to partner offices and client homes across Bristol, BandNES and North Somerset Salary: Band D: £29,024 per annum, rising to £31,895 on successful completion of the 5-month probationary period, with annual salary reviews thereafter. Job Type: Fixed Term (12 months). Full time preferred (37.5 hours/week), minimum 30 hours/week considered. The role: We''re looking for someone who would like to join our team of Energy Caseworkers within our Warmer Homes Advice and Money (WHAM) project. You will work as part of a team of caseworkers supporting people living in fuel poverty, working closely with our partner organisations across Bristol, BandNES and North Somerset and drawing on their specialist advice to support householders. You will be trained to give energy efficiency advice to householders, working mainly from our Bristol office and occasionally from our partners'' offices, undertaking outreach activities and home visits across the area. The role includes providing in-depth casework support, communicating with energy suppliers on behalf of clients, and maintaining accurate records of all interactions. You will join as a Trainee Energy Caseworker for the first 5 months, becoming an Energy Caseworker on successful completion of probation. This is a fixed-term post for 12 months, with full training provided, including City and Guilds Energy Awareness training, and ongoing support from a casework mentor and supervisor. Specific ..... full job details .....