Trainee Contact Centre Advisor - Apprenticeship

Trainee Contact Centre Advisor - ApprenticeshipCroydon office location with hybrid workingSalary: £23,500 per annum plus Civil Service PensionFull-Time, 18 month FTCAt the Pension Protection Fund (PPF), we provide security in retirement for our members and millions of people throughout the UK who belong to defined benefit (DB) pension schemes. Through the PPF and Financial Assistance Scheme (FAS), we compensate members for their pensions after the employer funding their pension becomes insolvent. In total, we look after over 400,000 members across the PPF and FAS. With over £30 billion in assets under management, our investments support long-term economic growth across the UK.Our award-winning team of around 450 professionals has earned the IPE UK Pension Fund of the Year title three times in seven years. We work closely with government and industry partners to improve outcomes for scheme members, employers, and the broader pension system-playing a vital role in strengthening retirement security nationwide.We are looking for a motivated and enthusiastic individual to join our Contact Centre team as a Trainee Contact Centre Advisor within an apprenticeship.This is an excellent opportunity to begin a career in customer service while working towards the Customer Service Practitioner Apprenticeship (Level 2). As part of this programme, you will gain hands-on experience supporting our members and developing the skills needed to deliver an excellent customer experience.Throughout ..... full job details .....