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Permanent

Trainee Claims Handler - Motor Insurance, Full Training

Red Dot Search UK Limited
Egerton
money-bag £24479 - £26500/annum Full training, funded CII, Mon-Fri 9
Posted: 06 October 2026 (Today)
Closing date: 05 November 2026
Ref: 225693266

If three or more of these sound like you, you could do this job:

  • You deal with customers on the phone every day
  • You''ve handled complaints and turned some of them around
  • You keep track of your own cases, tickets or orders
  • You work to rules that somebody checks
  • You stay calm when the person on the other end doesn''t
  • You''ve had enough of evenings, weekends or rotas

Those are the skills a claims handler uses. The insurance knowledge is what we train you in.

This is a trainee motor claims role with a well-established, FCA-regulated insurer near Egerton, Bolton (BL7). You don''t need any insurance experience.

What you''ll learn

  • Taking new motor claims and getting the details right first time
  • Running your own caseload by phone and email
  • How liability works: who was at fault and how you prove it
  • Spotting a claim that doesn''t add up

What you get

  • -24,479 to -26,500, with annual salary reviews
  • 35 hours, Monday to Friday, 9am to 5pm, so your evenings and weekends are yours
  • A fully funded CII qualification, studied in work time
  • One-to-one coaching from an in-house claims trainer
  • Holiday that rises with service, your birthday off, and a contributory pension
  • Free parking, casual dress, and hybrid working after probation

Good to know: you''ll need a car to get to the site, and the first few months are a real learning curve.

You''ll need GCSE English and Maths at C/4 or above. Send your CV, whatever it looks like, and we''ll call you.

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