Traffic Enforcement supervisor
A large Local Authority has an exciting temporary role.This interim role for 9-12 months is based in the Environment and Transport department and supports the Notice Processing Unit Manager in delivering civil parking enforcement, permit administration, camera enforcement and related customer services. Based at County Hall, the post combines operational supervision, legislative compliance, stakeholder engagement and team development. 1 2 The role Operational leadership: You will deputise for the Team Manager and oversee the day-to-day work of staff processing Penalty Charge Notices, residents'' permits and camera-car enforcement. Responsibilities include assigning workloads, monitoring progress, supporting training and development, managing budgets, and ensuring debt-recovery activity meets legislative and local deadlines. 3 4 Policy and case management: Duties include maintaining procedures and information systems for permits and Penalty Charge Notices, handling Highway Management System enquiries, advising staff on appeals, preparing detailed case histories, supporting complex adjudication appeals and court hearings, and uploading Traffic Regulation Orders and related documents to relevant systems. Performance and representation: The role involves team performance management, annual performance reviews, service reporting, statistical monitoring and preparation of reports for senior management, Cabinet, the Lead Member and PATROL. The post holder may also represent the ..... full job details .....
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