Trading Assistant

THE COMPANY

Ramsden International-are an award-winning British Grocery Export Business, proud to supply 24,000+ products to more than 650 customers in 133 countries worldwide.

HYBRID WORKING POLICY (39 hours per week)

• Monday and Friday working from home.
• Tuesday, Wednesday & Thursday working from the Head Office in Grimsby.

ROLE OVERVIEW

The primary aim of the role is to support the management of our relationships with Waitrose and Co-op, reporting to the Category & Trading Manager. This is a varied role that will offer a broad variety of experience allowing accelerated personal development.- This role will work closely with the Category & Trading Manager to support the sales team and our retail partners, driving growth for our private label brands globally.- This will also require working closely with the international sales team, as well as managing our relationships with Waitrose and Co-op. This role is ideal for someone who has 2-3 years of commercial or customer service. Knowledge of commercial/customer relationship management is preferred.

KEY RESPONSIBILITIES

• Work with the Category & Trading Manager to support the category and retailer own brand business
• Support the delivery of the Waitrose and Co-op category strategies
• Support the delivery of the annual budgets through cross-functional working internally and with external retail partners
• Manage the Waitrose end-to-end order process and fulfilment
• Manage range and pricing files, monitor changes and communicate internally

• Work closely with the Product Data and Compliance Teams to ensure all product data and other relevant information is current and available when suggesting products in territory
• Select appropriate product substitutions for discontinued lines where not offered by suppliers
• Support the wider Trading team during key events, e.g. Christmas and Easter

SKILLS REQUIRED

• Experience commercial/customer relationship management
• A person who can work in a fast-paced export team environment
• Ability to identify areas of change, recommend future actions and manage implementation
• Project management skills with an ability to see things through to completion
• A strong commitment to align the business operations with the needs of customers
• A positive, can-do approach, one that wants to test new things, develop creative and innovative solutions and seeks continual improvement
• Ability to balance the needs of commercial performance with the ethos of the business
• Not afraid to be hands on, collaborative and support across the business
• Decisive individual with ability to work independently
• Ability to communicate effectively across all levels of the business and with customers and suppliers
• Advanced level IT skills
• Beginner to Intermediate Excel experience required
• Strong numeracy skills ranging from interpretation of data to management accounts