Trades Scheduler

Job Title: Trades Scheduler Location: Havant PO9 Work Pattern: 35 hours per week Contract: Temp Ongoing Our client is looking for an Trade Scheduler to join a busy Property Services team. This is an excellent opportunity for someone with strong scheduling, customer service and administrative experience to play a key role in ensuring maintenance works are delivered efficiently and within agreed service standards. As a Trade Scheduler, you will be responsible for planning and coordinating the workload of trade operatives, ensuring appointments are scheduled effectively and completed within target timescales. You will act as a key point of contact for customers and operatives, helping to maximise productivity, minimise downtime and deliver an excellent customer experience. Key responsibilities:Schedule and manage operatives'' diaries, ensuring appointments are attended as planned.Liaise with customers and operatives to arrange and reschedule appointments where necessary.Monitor outstanding jobs and proactively manage workloads to prevent overdue repairs.Prioritise emergency and urgent works in line with service requirements.Allocate work to the most appropriate trade operative to maximise first-time fix rates.Ensure operatives have the necessary materials and information to complete works efficiently.Plan appointments to minimise travel time and maximise productivity.Work closely with supervisors, managers and operational teams to achieve performance targets.Monitor job ..... full job details .....