Trade Counter / Branch Manager

Core Responsibilities Day-to-Day Operations: Manage the smooth running, opening, closing, and physical presentation of the trade counter and showroom. Sales and Account Management: Serve trade and retail customers, prepare accurate quotes, negotiate pricing/discounts within authorized levels, and grow key accounts. Team Leadership: Supervise, train, and support trade counter sales and warehouse staff, consult with the Business Development Salesperson Stock and Inventory Control: Monitor stock levels, handle goods-in/goods-out, coordinate replenishment orders, and manage supplier relationships. Customer Relations: Building and maintaining relationships with commercial contractors, trade specialists, and local accounts. Financial and KPI Management: Drive sales growth, hit gross margin/profitability targets, and handle billing, pricing, and invoice accuracy. Health and Safety: Maintain a clean, organized, and safe counter and storage environment in line with company policies. Key Requirements and Qualifications Experience: Proven background in a builders'' merchant, electrical/plumbing wholesaler, or B2B trade counter environment. Product Knowledge: Familiarity with relevant trade products Ventilation HVCA Sector PandL and Financial Management: Managing budgets, profit margins, sales targets, and operational overheads. Commercial Skills: Experience with consultative selling, managing customer quotes, and hitting PandL or margin targets. IT Proficiency: Comfortable using ..... full job details .....