Trade Counter Assistant

Do you have experience working on a Trade Counter or in a trade retail environment? Want to work for a nationwide, UK organisation with great progression opportunities? Look no further.Working for this well-established mechanical component distributor as a Trade Counter Assistant, you ll provide day-day support across the trade counter and branch, ensuring customer requests are fulfilled and satisfaction is kept high.Salary Up to £26,000 Per Annum + Callout Bonus + BenefitsLocation SouthamptonRole Type Full time, permanent role. Benefits Up to 33 days holiday including Bank Holidays (with service), Employee Rewards with the ability to gain quirky perks e.g., late starts, early finish, long lunch, coffee and /or lunch on us, Employee Assistance Programme, Retail Discount Scheme, Auto Enrolment Pension Scheme, Life AssuranceThe RoleYou''ll deal with incoming queries from customers over the phone and via email (a high-level of written and spoken English is essential!) This will see you taking orders down and filling in picking slips to be given to the warehouse so that your colleagues can pick, pack and ship out the delivery to the customer.There will also be a face-to-face element of the role as there is a trade counter within the branch that you will also service customers for. These will usually be small batch or individual items that you ll retrieve from the warehouse for them. You ll also ensure it s kept stocked up and looking presentable.There will very occasionally be a ..... full job details .....