Trade Counter Administrator

Trade Counter and Warehouse AssistantLocation: ChelmsfordSalary: 12.71 per hour + Holiday, Pension and Adecco BenefitsHours: 40 hours per week, Monday to Friday, 8:00am to 5:00pm, with a 1-hour unpaid lunch breakDuration: Temporary to PermanentAbout the RoleWe are seeking a motivated and customer-focused Trade Counter and Warehouse Assistant to join our busy branch team. This is a varied role that combines customer service, sales support, stock control, warehouse duties, and branch administration.The successful candidate will have excellent communication skills, a professional and positive attitude, and the ability to manage multiple tasks in a fast-paced environment. You will be responsible for serving customers, processing orders, maintaining stock levels, and ensuring the branch operates efficiently while always delivering first-class customer service.Key ResponsibilitiesCustomer Service and SalesMaintain an up-to-date knowledge of company products, promotions, training initiatives, and sales campaigns.Develop a detailed understanding of the product range to confidently advise customers on the most suitable solutions for their requirements.Build and maintain strong working relationships with customers, suppliers, and colleagues.Handle customer enquiries, orders and complaints promptly, accurately, and professionally.Serve customers at the trade counter in line with company standards and procedures.Prepare and issue customer quotations, source competitive pricing and ..... full job details .....