Tours and Collections Assistant

Tours and Collections Assistant - Admin and ClericalBelfast City HallTemporary Role (12 Weeks) Full-Time (37 hours per week)Pay: 14.35 per hour Belfast City Council is seeking a Tours and Collections Assistant to support the delivery of a high-quality visitor experience at Belfast City Hall. You will play a key role in delivering guided tours, supporting exhibitions, and assisting with the management of the Council''s art and artefact collections.This is a public-facing role requiring strong communication skills, attention to detail, and a commitment to delivering excellent customer service. Key ResponsibilitiesDeliver professional guided tours of Belfast City Hall and its groundsProvide bespoke tours for civic dignitaries, elected members, and senior officersManage tour bookings, diary systems, and visitor schedulingSupport invoicing, cash handling, and financial reconciliation processesAssist in the management, cataloguing, and storage of art and artefactsSupport exhibitions, displays, and interpretation of historical collectionsRespond to visitor enquiries and provide high-quality customer serviceAssist with marketing and promotion of tours and exhibitionsUse systems such as Artifax and other internal databasesProvide occasional reception cover when requiredSupport casual staff training and operational coordinationEnsure compliance with Council policies, including health and safety and safeguarding About YouYou will have strong interpersonal and organisational skills ..... full job details .....